Questions & Answers

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    50 East 52nd Street
    Brooklyn, NY 10022
    United States


    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Where do you ship from?

    We ship from the UK.

    How long will delivery take?

    Our delivery may vary within 1-5 business days depending on the location of the customer.

    Which countries do you ship to?

    We ship worldwide. Please make sure the products you choose are legal in your country before ordering. We cannot be held responsible, stick to the law.

    Which payment methods do you accept??

    We accept payments through BTC, ONLY.

    Do you offer free samples?

    No. Requests will be ignored. However know that every order above £400 gets a free sample!

    How long do I have to return an order?

    Your order can be returned within 2 days after receiving the products from us followed with a justifiable complaint on why you are returning the product.

    How is the recipient reimbursed?

    You can track your package online, using the tracking number provided to you via email. Go to the following link and input your tracking number as seen on your receipt.

    Can the country receiving the shipment be different than the country of purchase?

    Yes! We ship to worldwide.

    Where do I see my order receipt?

    If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.

    Will I receive the same product that I see in the picture?

    You won’t just receive the same product on the picture but you’ll also receive an authentic and 100% pure chemical.

    Will you restock items indicated as “out of stock?”

    Definitely! We restock our website after every production period.